This Cookie Policy explains how 1543851 Alberta Ltd. O/A Pawlo Alto ("Pawlo Alto," "we," "us," or "our") uses cookies and similar tracking technologies when you use the Pawlo AI platform, including our website and related services (collectively, the "Service").
This policy should be read in conjunction with our Privacy Policy, which explains how we collect, use, and share your personal information.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enable certain functionality.
Types of Cookies
Session Cookies: Temporary cookies that are deleted when you close your browser. They help maintain your session as you navigate between pages.
Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They help remember your preferences and settings for future visits.
First-Party Cookies: Cookies set by the website you are visiting (in this case, Pawlo AI).
Third-Party Cookies: Cookies set by third parties, such as analytics providers or advertising partners.
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the Service to function properly. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Load balancing and server optimization
- Remembering your cookie consent preferences
You cannot opt out of essential cookies as they are required for the Service to operate.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session | User authentication and session management | Session |
| csrf_token | Security protection against cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as:
- Remembering your preferences and settings
- Language and region preferences
- Customized features based on your usage
| Cookie Name | Purpose | Duration |
|---|---|---|
| preferences | Stores your display and notification preferences | 1 year |
| locale | Remembers your language preference | 1 year |
| theme | Remembers your light/dark mode preference | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. We use this data to improve the Service.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes unique users | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
2.4 Performance Cookies
These cookies help us monitor and improve the performance of the Service:
- Identifying and fixing errors
- Testing different versions of features
- Measuring page load times and server response
3. Similar Technologies
In addition to cookies, we may use similar tracking technologies:
3.1 Web Beacons (Pixel Tags)
Small graphic images embedded in web pages or emails that help us understand user behavior, such as whether an email was opened or a page was visited.
3.2 Local Storage
Browser storage that allows websites to store data locally on your device. We use local storage to improve performance and save your preferences.
3.3 Device Fingerprinting
We may collect certain device characteristics (such as browser type and screen resolution) to help identify unique devices for security and fraud prevention purposes.
4. Third-Party Cookies
Some cookies on our Service are set by third parties. We work with the following third-party services:
4.1 Google Analytics
We use Google Analytics to analyze how visitors use the Service. Google Analytics uses cookies to collect information about your use of the Service, which Google uses to compile reports and help us improve the Service. You can learn more about Google's practices at https://policies.google.com/privacy and opt out using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
4.2 Firebase
We use Firebase (a Google service) for authentication, database, and analytics. Firebase may set cookies related to user authentication and session management.
4.3 Stripe
Our payment processor Stripe may set cookies for fraud detection and payment processing. You can learn more about Stripe's cookie use at https://stripe.com/privacy.
5. Your Cookie Choices
You have several options for managing cookies:
5.1 Cookie Consent Banner
When you first visit the Service, we display a cookie consent banner that allows you to accept or decline non-essential cookies.
5.2 Browser Settings
Most browsers allow you to control cookies through their settings. You can typically:
- View cookies stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific websites
- Block all cookies (this may affect functionality)
- Configure settings for different types of cookies
Here are links to cookie management instructions for common browsers:
- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
5.3 Mobile Devices
You can manage cookies on mobile devices through your device settings or browser settings. You can also reset your advertising identifier in your device privacy settings.
5.4 Do Not Track
Some browsers include a "Do Not Track" feature. We currently do not respond to Do Not Track signals, but we honor cookie preferences you set through our consent banner.
6. Impact of Disabling Cookies
If you disable cookies, some features of the Service may not function properly:
- You may not be able to log in or maintain your session
- Your preferences may not be saved
- Some personalized features may not work
- We may not be able to remember your cookie preferences
Essential cookies cannot be disabled as they are required for the basic operation of the Service.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
We encourage you to review this Cookie Policy periodically.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
1543851 Alberta Ltd. O/A Pawlo Alto
Email: privacy@pawlo.ai
Calgary, Alberta, Canada
By continuing to use Pawlo AI, you consent to the use of cookies as described in this Cookie Policy.